What is the Emotional Wellbeing Service?
Everyone experiences changes to their mental health over the course of their life and it’s normal to need some support.
- Short-term support (1 to 6 sessions)
- Delivered in your GP practice
- Face to face, over the phone, or by video
Can I be referred?
Your GP (or another clinician) can refer you to this service.
We will accept patients who are:
- Over 18 years old
- Experiencing common mental health problems, who have tried Health in Mind or other services but are still struggling with, for example, anxiety, depression, stress, bereavement
- Experiencing complex mental health problems (like schizophrenia, bipolar, and complex emotional relational needs)
- Wanting to work with social prescribers but need mental health support first
- Experiencing issues around alcohol/ substance misuse and cannot access Health in Mind (if the main issue is the misuse, then signposting to specialist services will be given)
- Don’t meet the criteria for IAPT or secondary services
We cannot accept referrals where:
- The patient is under 18 years old
- There is an urgent need or where the patient is in crisis
- Secondary mental support is already being accessed e.g., private therapy/ counselling, ATS, Health in Mind etc.
- Specialised or specific clinical intervention is required (e.g., disordered eating, single-incident trauma)
- The main presenting need is alcohol/substance misuse
- There are medication issues to be resolved
- The main presenting need is linked to a learning disability, brain damage or dementia.
Who will see me in my appointment?
You will have an appointment with either the:
Mental Health Support Coordinator
A non-clinical support worker who will offer an assessment, coaching and motivational support, advice, information/ signposting and can make referrals for you to other services.
Mental Health Practitioner
A clinician who can give you advice and liaise with other clinical mental health teams to support you. They may offer stabilisation work, psycho-education, or reinforcement of past interventions. They can also refer you directly into other mental health services.
What will happen in my appointments?
This is a general over view of what appointments look like in the Emotional Wellbeing Service. Your appointment experience may vary a little depending on your needs, goals and whether you’re meeting with the Mental Health Support Worker or the Mental Health Practitioner.
Assessment appointment
- Assessment form
- DIALOG questionnaire to review your quality of life
- Risk assessment
Follow-up appointments
- Check-in
- Goal setting
- Reviewing/ actioning support plan
- Patient-led
Discharge appointment
- Check-in
- Summary of support
- Outcomes and on-going support
- DIALOG questionnaire is repeated
